With a prestigious Australasian property managers award under their belt and a strong showing at the Waikato Business Awards last year, family-owned Waikato Real Estate hosted a BA4 event at their Te Rapa premises in April.
Waikato Real Estate staff Sashja Dyer and Imogen Green, who prepared the platters for the event
Business development manager Michelle Pearson said her parents started the business in 1985 with just 11 properties under management.
“Back then it was pretty much Mum on the front desk and Dad whizzing around Hamilton, showcasing houses to tenants. Because back then the market was a little bit different. There was no housing shortage like we have now, and investors really had to showcase their houses to try and get tenants to live in their
properties,” she said.
She recalls as a youngster answering the phone for the company, and some sage advice from her father Michael Murray that has stayed with her. “Dad told me I was the director of first impressions and gave me two critical KPIs for answering the phone: answer the phone on the second ring, and always answer with a smile.
Jordan Ridgway and Robert Jones
“I absolutely loved my first directorship! I still try and meet those daily phone KPIs to this day.”
In 2021, Waikato Real Estate has more than 1200 properties throughout the region, with an office also in Putaruru. Waikato Real Estate won the Leading Property Managers Association company of the year for 2020, the first Waikato company ever to win the award. They were also finalists in the 2020 Waikato Business Awards service excellence category.
The monthly BA4 events are held by Waikato Chamber of Commerce.
Ryan Mulder, Tim Macindoe and Tim Pearson
