Fonterra chooses HCL for IT transformation


Global technology company HCL Technologies has won a contract with Fonterra to modernise and manage the dairy co-op’s entire technology infrastructure.

The multi-year partnership with HCL Technologies will consolidate Fonterra’s technology suppliers and bring its IT infrastructure services under one umbrella.

The partnership will bring around 60 new jobs to the Waikato region, as the local support services for Fonterra employees will be based at its Hamilton delivery centre.

Michael Horton

Michael Horton

HCL’s executive vice president for Australia and New Zealand, Michael Horton, said the company has been supporting Fonterra for over a decade by managing its IT application support and maintenance portfolio including SAP. “We are delighted to expand our partnership with Fonterra to modernise and manage the entire technology infrastructure. This will enable us to further support both Fonterra’s business strategy as well as the agri-tech sector overall in the region.”

Fonterra chief information officer Piers Shore said Fonterra is pleased to be able to draw on HCL’s global scale and efficiency.

“Fonterra employees have said there is room for us to improve the tools and technologies we use on a daily basis at work and this partnership with HCL will allow us to make major improvements for our employees in terms of end-user experience and provide the digital foundation to our transformation initiatives.

“Additionally, this partnership will enable us to improve our cyber security framework and strengthen our critical IT foundation. Through our partnership with HCL, we are consolidating our external IT suppliers and through this we expect to make significant savings relative to our existing infrastructure IT spend over the next five years.”


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